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What does interaction design do?

How can we know if interaction design is successful?   Being an interaction designer, I think about this often. Moreover, I think about how we discuss these questions. Many designers evaluate designs...

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User Centered Design is Dead. Long Live User Centered Design.

“The days of user-centered design are numbered.” In his recent talk at the MIX11 Conference, August de los Reyes spoke about his conception for the future of design. It is one in which ‘alignment’ with...

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What makes a good user experience?

UI, UX, IA, IxD, UCD, HCI . . . There seems to be a lot of confusion around User Experience Design, what it does, why it is important and how it is different from User Interface Design. This last point...

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User error is not their fault: poor user experience makes unusable tools

User behavior is not indicative of the user themselves, but rather of the system with which they interact.     Does that statement seem a little crazy? Perhaps, but I think it is true. Humans are...

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